Sunday, May 4, 2014

Managing Load Offers with Truckmate Auto-Dispatch 2

What it Does

Auto-dispatch 2.0 provides a relay mechanism which automatically sends out a load offer message to a truck immediately after the previous trip is delivered & completed via a mobile communications return macro. Any trailer(s) hooked to the power unit is retained on the following trip. When the driver accepts the offer, the L/O status is set to the Accepted status - per the Load Offer sub-tab below.

Dispatch Control

Trips which are in ASSIGN status can be sequenced via the Driver Call-in screen or from the Manage Auto-Dispatch window which is opened by double-clicking next trip in the Driver grid or Load Offer Status in the trips grid. Drag-and-drop any Queued trips into the desired auto-dispatch order (which are immediately saved). Enter <Ctrl><Shift><U> from within the M-A-D grid to undock the window.

Activation

Auto Dispatch is activated via the TMW Services Host property window: Right-click on the communications service, access the General tab, then check Enable Auto-Dispatch.


Make sure that the Use AutoDispatch 2.0 AppConfig option is set to True to get version 2 functionality;


Check the Auto-Dispatch Enabled box on every mobile unit via Mobile Devices Maintenance or run the following Update command in SQL Editor to enable all units;

update mobile_device set auto_dispatch_enabled = 'True'

Macro Setup

Select File/Load Offers from Communications Macro Setup and make sure the message format to be sent by auto-dispatch is assigned as a Load Offer Event Macro. Auto-Dispatch will always send the lowest-numbered macro (in this case 1).